IT solutions for mining industry
Microsoft Dynamics AX not only allows to plan company resources use: specialized machines, the working time of appropriately skilled workers and materials, but also enabling detailed documentation of projects and improving communication within the company, it allows to pass on experience and knowledge, so the company can realize each future project better, faster and more efficient, while valuable information resources remain in the company.
Companies specializing in the realization of underground facilities have unique knowledge and have a specialized, extremely expensive machines. So it is very important to make sure that the technical infrastructure owned by a company was used as efficiently as possible, and experience "know-how" and best practices were passed on effectively among the employees.
Not only the mining and tunnel construction services, but also knowledge of the mining technology is a unique good. Building companies working in this specific line of business not only offer finishing or repairing works in excavations and tunnels, shafts reinforcement or making underground installations, but they also offer diagnostic services such as tests of the housing shafts stability or consulting services such as selection of appropriate mining machinery or preparation of geological and measuring studies.
With such a complex service, it is essential to have tools that will help collect all information about customers and realized projects in one place. Knowing the history of cooperation with the customer it is possible to determine customer’s needs more quickly and accurately and offer him a "tailor made" solutions, and also offer him additional services, thereby increasing the chances for next orders.
